| FAQ 385: Resending Trade Orders |
Trade files were mistakenly sent to Matrix on the 16th (bank and trading holiday). All trades from those files were subsequently rejected. What is the best way to get these trades re-submitted?
Identify the trades by order number, open the Pending Summary File in maintenance mode and look at summary records only. Find the affected orders and delete or blank out - the processing status (ProcStat), the previous order number and the Trade Date. Reselect Deposits via DV Viewer and create new trade files. Double check to be sure all of yesterday's trades are included.