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FAQ 1092: Account unavailable when editing Employee List page (census) |
Problem: A sponsor is trying to edit employee data on the Employee List page, and receives an error that the account is unavailable. |
Solution: This is unusual, relates to a file that is no longer used, and is temporary. In the meantime: If the Gemini error log shows the following: Error= 1010:Msg=PendingTrans:Cannot open file: Catalog:Cannot get File Name from File Title: File Title not found: Title=DV PENDING TRANSACTIONS. • Access DV Viewer (Systems, View File) • Select the Pending Transaction File The file will be created and should resolve the error. |