FAQ 1003: Error message 361: cannot open plan specification file. File not found. Trying to Copy Plan

Problem:

One of my co-workers just got a different error message when she was copying a plan. This is what it said.

Error message 361: cannot open plan specification file. File not found.

I still get the Cannot release lock error and will forward you another screen shot next time I get it. It generally happens when I am trying to close out of a plan.



Solution:

Are you using dual monitors? We have noticed that a few clients will see this error on a plan after they moved the ASC screen to their secondary monitor and try to do something in the File Manager such as copy a new plan. Keep the windows on the same monitor (primary) when working in file manager. You may need to reset the plan in question